Cancellation Policy
We understand that plans can change. Our cancellation policy is designed to be fair to both our clients and our team members who prepare for your event.
7+ Days Before Event
100% Full Refund
If you cancel your booking 7 or more days before the scheduled event date, you will receive a complete refund of all payments made.
3-6 Days Before Event
50% Partial Refund
Cancellations made between 3 to 6 days before the event will receive a 50% refund. This helps us manage last-minute scheduling changes.
Within 48 Hours of Event
No Refund
Cancellations made within 48 hours (2 days) of the scheduled event are non-refundable as our team and resources are already committed to your event.
Rescheduling
If you need to reschedule your event instead of canceling, we're happy to accommodate subject to availability. Rescheduling requests made at least 3 days in advance will not incur any charges. Please contact us as soon as possible to discuss alternative dates.
Weather & Emergencies
In case of extreme weather conditions, natural disasters, or public health emergencies that make it unsafe or impossible to conduct the event, we will work with you to either reschedule without penalty or provide a full refund.
How to Cancel
To cancel your booking, please contact us via:
- Phone: +91 98765 43210
- Email: [email protected]
- WhatsApp: +91 98765 43210
Please include your booking reference number and event details. We'll process your cancellation and any applicable refund within 5-7 business days.
Questions?
If you have any questions about our cancellation policy or need assistance with your booking, please don't hesitate to reach out to our customer service team. We're here to help!